Q: Who can use Singer Showroom?
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Singer Showroom is a design trade only showroom, meaning we sell products exclusively to registered interior designers, decorators, architects, and workrooms. If you aren't in the interior design trade, we'd still love to see you-- just in the company of your interior designer!
Singer Showroom requires everyone who visits to register and to fill out a credit application. Registrants must also provide a tax exempt form from the state or Commonwealth in which they do business. See our "Policies + Procedures" page for more information! |
Q: Why should I support the Longworth Hall Design Center and its showrooms?
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The main draw definitely has to be the beautiful furniture, wallpaper, fabric, and accessory lines we carry, but we'd also like to think it has a little bit to do with our commitment to excellent customer service and our dedication to keeping a well-maintained, wide range of samples and products to choose from.
If you have any issues with your items, questions, or a need for expertise, we provide high level customer service that you won't find at regular box stores. Tracking? We've got you. Tedious order processing? We're on it. Back and forth with a vendor? Our job. Need to know how much that one fabric from a year ago wears and what color you ordered it in? It was magenta, it's rated for 30,000 double rubs, and it should be fine for your client's sofa in the living room. We love the long-term relationships we have with our designers. Customer service aside, samples are expensive to purchase and maintain on your own. Singer Showroom has more than 35,000 fabric samples for you to choose from, and we are one of several showrooms in Longworth Design center. The design possibilities are truly endless. Trade-only showrooms provide product options and protect your markup to the end user, giving you the option of bringing in your customer to view and experience furniture and other products first-hand. In addition to inventory and price checks, immediate purchase options, and problem-solving support, Longworth Hall Design Center showrooms also conduct product presentations, seminars, and C.E.U.'s to support the design community. Singer Showroom and the Longworth Design Center must have your support to continue to provide products and services. Please place your orders through local showrooms that hold the business practice of selling exclusively to the trade. |
Q: What can I use or take back with me to show my clients?
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Singer Showroom has fabric and wallpaper books, as well as more than 35,000 fabric samples for you to pick from and take home. In addition, we have a color copier available to you so you can make a copy of a catalog page for your files. You also may check out our furniture and accessories on approval.
Please see the "Policies + Procedures" page for more information on books, sample, and product check-out and returns. |
Q: How do I check out items to show my clients?
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There are two types of samples; hanging samples and what we call "memos," which are folded pieces of fabric often in a smaller size than hanging samples. When you walk through our showroom you'll see rows and rows of hanging samples, but no "memos;" that's because we keep our memos tightly consolidated in a back room that we keep meticulously organized. We keep clipboards and "cheat sheets" that describe each brand's procedure, as well as a space to write down any necessary numbers/names for fabrics. Designers grab these when they anticipate picking through fabrics. We also have signs along the fabric racks that describe exactly what information we need from you in order to pull samples for you, or notices that say just to pull the fabric on the hanger off the rack. We'll also be there to help you if you have any questions!
We also have finish chips, wallpaper and fabric books, trim samples, and other items for you to check out. Just bring those as well as any other fabric you want to take with you to the front counter so we can check them out on loan. Consider us your resource library! |
Q: Why can't all samples be placed on the racks for designers to pull on their own?
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Keeping a full stock of samples is very expensive. Some of our vendors require us to control sampling by maintaining a separate sample library. Others want to make sure that a full representation of their entire line is available at all times. It would certainly be easier and less time consuming for us to maintain one sample area, but we must comply with our vendor agreements. We are more than happy to help you find the samples you need. After 20 years, we know the sample room like the back of our hand!
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Q: What if you don't have something I need?
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The staff at Singer Showroom is happy to order a sample for you! Just let us know. Most samples take anywhere from two days to a week to arrive at your door, and we'll let you know if your sample is back-ordered or not in stock.
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Q: How are items in the showroom priced?
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The price tags on our furniture and accessories show the retail price for the item. Sale tags show the sale retail price. This is because we often have designers bring in their customers, and we want to protect your pricing by only showing the retail price. Every designer charges their customer differently, whether through markups, the cost of their time, or a combination of both-- this enables us to service all designers and protect their individual methodology.
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Q: This sounds complicated. What if I need help?
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Our staff is experienced with design, designers, and the products and lines we carry. We have helped many of our design customers with their projects. We can provide you with information on the latest products, trends and sampling materials. We also have contacts with each vendor that can provide additional information and support.
Matt Davidson, president of Singer Showroom, is available to discuss any ideas you may have on how the Showroom can partner with you more effectively. |
Q: What online resources are available?
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The majority of our vendors have an online presence. In fact, many vendors, including Schumacher, Thibaut, and Lee Furniture, have their entire catalogues online. To access links to our vendors, please visit our Line List page. You can access a quick link to this page by clicking on the button below.
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Q: Who owns Singer Showroom? Was it sold recently or did it transfer ownership?
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Until recently, Singer Showroom was part of a much larger company called Singer Contract Group (aka Singer Wallcoverings), a company that provided contract interior products for 13 states in the mid-east and mid-south. Singer Contract Group, formed in 1942, was a third-generation family business until it was sold to RJF International in June, 2009. Singer Showroom was kept separate from that sale. Matt Davidson, son of Singer Showroom founder Lee Davidson, continues to maintain ownership.
Many showroom customers knew Lee Davidson. She was the spark that helped to create the Longworth Hall Design Center; Singer Showroom was the first tenant. In addition to her two boys and her briards (dogs), the showroom was her baby. Unfortunately, Lee Davidson succumbed to cancer in June of 2008. Her son, Matt, continues her legacy of supporting the interior design community of Greater Cincinnati. |
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History of Singer Showroom |
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The Davidson family has proudly served Greater Cincinnati’s interior design and architectural community for three generations. Singer Showroom LLC was established in 1989 and remains a valuable source for the design community.
Starting with Schumacher fabrics, complemented by a broad selection of wallcovering lines, the Showroom has maintained its reputation for unmatched customer service. Having added additional furniture lines to its product mix, the Singer Showroom has continued to serve satisfied customers throughout its 20 +years existence. We are continuing to add lines that complement our existing offerings, while increasing our inventory levels for fast-track projects. We also remain committed to the design community by selling only to the trade. |
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Singer Showroom's Commitment |
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"Our clients have appreciated our experience, products and level of service from our long-time employees. We take customer service seriously-- at the end of the day it's about the relationships and experience you build with your clientele. Our goal is to take Singer Showroom from being considered a ‘premier destination’ to being ‘THE’ destination for beautiful residential fabrics, wallcoverings, furniture, drapery hardware, lighting and accessories."
- Matt Davidson, President and Owner
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mail@singershowroom.net
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phone513.621.3081
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addressSinger Showroom at Longworth Hall
700 W. Pete Rose Way Cincinnati, OH 45203 |
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